Privacy Policy

This privacy policy sets out how Basingstoke Gas & Heating Ltd uses any information that you give us.

Basingstoke Gas & Heating Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified then you can be assured that it will only be used in accordance with this privacy statement.

Basingstoke Gas & Heating Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What information we collect

We may collect the following information:

  • name.
  • contact information including email address, postal address and postcode
  • other information relevant to the supply or acquisition of a product or service

What we do with the information

We require this information to understand your needs and in particular for the following reasons:

  • Provision of any service(s) requested
  • Dealing with enquiries or requests for information
  • Maintaining records for administrative purposes

Access Requests

You may request details of personal information which we hold about you, if you would like a copy of the information held on you please write or email Stuart Knox at knoxstuart@hotmail.com.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the address below. We will promptly correct any information found to be incorrect.

If you have any questions about this privacy policy please contact us using the details set out below.

Stuart Knox
Basingstoke Gas & Heating Ltd
66 Bounty Rd
Basingstoke
Hampshire
RG21 3BU

Tel: 01256 474925
Mobile: 07768 334256
Email: knoxstuart@hotmail.com

Complaints

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).

How we use cookies

The Basingstoke Gas & Heating Ltd website uses Google Analytics which allows us to recognise and count the number of visitors and to see how they move around the site when they are using it. This helps us to improve the way our website works, for example by making sure users are finding what they need easily.

This information is held by Google on their servers, we can access that information and while it shows the activity on our website we cannot identify individuals.